Our fees

Loss assessors typically get paid a percentage of the final insurance settlement.

A typical industry fee is often around 10%, although the exact cost will vary depending on the specific nature of your loss and the level of support required.

10%

The complexity and size of your claim
Whether business interruption or multiple sites are involved
The level of project management or rebuild coordination required
Whether you prefer to appoint your own contractors or use ours

2. Contact Your Insurer. Then Call Us

You must inform your insurer of the fire as soon as possible. Remember that you don’t have to navigate that process alone.

Report the fire to your insurer’s emergency line.
If anyone’s hurt, make sure they get medical attention immediately.
Take note of what they say, and we recommend contacting us before agreeing to anything or signing forms, because:

One of the reasons why our clients work with us is because we are completely transparent about our fees from the outset. We will discuss your options before any work begins, ensuring you understand what’s included in our service and how we’re remunerated. A win-win for both sides.

2. IS IT WORTH USING A LOSS ASSESSOR?

In short, yes, because the expertise of a professional loss assessor can be invaluable. In most cases, we find that the emotional stress from handling such cases can be taxing and time-consuming when all you want to do is get back on your feet in a hassle-free, timely manner.

The key benefits are:

3. CAN I HIRE MY OWN LOSS ADJUSTER?

This question often arises because the terminology can sometimes be confusing.

A loss adjuster is normally appointed by your insurance company to assess liability and quantify the insurer’s exposure.

In contrast, a loss assessor can be appointed by you, the policyholder, to represent your interests.

The good news is that, you have the freedom to hire your own independent loss assessor to manage and negotiate your claim.

Our experts work alongside insurers’ adjusters to ensure your position is fully represented. We’re regulated by the Financial Conduct Authority (FCA) and have a team of professionals who ensure your claim is handled properly from start to finish.

WHY CHOOSE EDGE?

We hope this guide has helped you understand the world of loss assessing a little better. We always recommend people facing a claim to get in contact with us before the loss adjuster comes to visit, so that you have us on your side from the get-go.

Here are some facts that you may find interesting about us:

Established in 1887 - over 140 years of specialist claims experience
Regulated by the FCA - ensuring professional and ethical standards
National coverage - offices across the UK, available 24/7 on Helpline 0330 022 9179
In-house technical experts - across the country, ready to discuss your claim
Proven results - with over 5,000 successful claims

We pride ourselves on acting swiftly, transparently and with complete dedication to every client we represent.

WE’RE HERE, READY TO HELP WHEN YOU NEED US

The key thing to remember is that appointing a loss assessor gives you a trusted professional on your side when it matters most.

Understanding how they are paid, what they do and how they add value helps you make the best decision for your circumstances.

If you’ve experienced a major insured loss, or are struggling with a complex or disputed claim, then please feel free to speak to Harris Balcombe LLP today for clear advice and expert representation.